Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Katherine Brown

Katherine Brown

July 22, 2026

5  out of  5
rating by Katherine Brown
"Tracy was very helpful with our questions as we add a new driver in our house."
Profile photo of Joshua Vise

Joshua Vise

July 20, 2026

5  out of  5
rating by Joshua Vise
"Very friendly, quick to respond, super happy with Tracy and State Farm as our Insurance Provider."
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Richmond. "
Profile photo of Angela Coffey

Angela Coffey

July 16, 2026

5  out of  5
rating by Angela Coffey
"We’ve been customers for years! Great service and office 10/10 highly recommend!"
We responded:
"Thank you so much for the 5 stars, Angela! We truly appreciate your feedback and are always happy to help whenever you need us. "
Profile photo of Theresa Anglin

Theresa Anglin

June 30, 2026

5  out of  5
rating by Theresa Anglin
"Couldn't ask for better service and response time! Tracy and Chad are wonderful to work with!"
We responded:
"Thank you for your kind review of State Farm Agent Tracy Schweizer’s Team. We appreciate it!"
Profile photo of pam green

pam green

June 17, 2026

5  out of  5
rating by pam green
"Always a great experience with Tracy Schweizer and Chad at Richmond State Farm."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Tracy Schweizer’s Team. "
Profile photo of Carrie Ferree

Carrie Ferree

February 7, 2026

5  out of  5
rating by Carrie Ferree
"Tracy’s response and attention to my issue was amazing. Couldn’t ask for a better agent!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Tracy Schweizer’s Team. "
Profile photo of james freese

james freese

February 6, 2026

5  out of  5
rating by james freese
"GREAT SERVICE AND PRODUCT"
We responded:
"Thanks for James! I appreciate you taking the time to leave this great feedback for us here on State Farm Agent Tracy Schweizer’s Team. "
Profile photo of MIKE MILLER

MIKE MILLER

October 28, 2025

5  out of  5
rating by MIKE MILLER
"Fantastic customer service and very friendly. Tracy & Chad really care about their customers."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Ronn Pritchett

Ronn Pritchett

October 28, 2025

5  out of  5
rating by Ronn Pritchett
"Tracy has been our agent for years. She is always quick to respond to all our questions. Tracy is knowledgeable and always explains our options clearly. We are confident in her as our agent and thankful for her support. We highly recommend her!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Marie Duvall

Marie Duvall

October 27, 2025

5  out of  5
rating by Marie Duvall
"Tracy is very reliable and thorough. She provided side-by-side quotes for my previous auto, home and life insurance providers and State Farm. She also found holes in our previous coverage that were preventing us from meeting our insurance coverages needs. She provided unbiased guidance and information throughout the process. It is refreshing to be with a company that provides an agent again. :)"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Katrina Smiley

Katrina Smiley

October 9, 2025

5  out of  5
rating by Katrina Smiley
"I've been a customer for State farm since 2003. Great service. Tracy's very nice and is there for me."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Melissa Thomas

Melissa Thomas

April 3, 2025

5  out of  5
rating by Melissa Thomas
"Has been a wonderful lady to work with!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Paul Barnard (CAGEFIGHTER69)

Paul Barnard (CAGEFIGHTER69)

March 22, 2024

5  out of  5
rating by Paul Barnard (CAGEFIGHTER69)
"Chad always takes care of my needs."
Profile photo of Hogan Modirzadeh

Hogan Modirzadeh

March 31, 2023

1  out of  5
rating by Hogan Modirzadeh
"WORST EXPERIENCE with a State Farm agent. Never replied to any of my emails whenever I asked questions concerning my insurance policy and drive safe discounts. And she waited till after they auto drafted the months insurance cost from my account to cancel my policy with State Farm. So I lost money. If you can, go somewhere else. Much better auto insurance rates at progressive and they reply to emails."
We responded:
"I'm sorry you feel that way. I did reply to your emails as soon as I got into the office. "
Profile photo of Jazzy 8040

Jazzy 8040

October 22, 2022

5  out of  5
rating by Jazzy 8040
"I love Tracy and her deep love for Jazz. And oh by the way she’s an outstanding insurance agent."
Profile photo of Brandi Happe

Brandi Happe

August 16, 2022

5  out of  5
rating by Brandi Happe
"Tracy has saved us so much money and is always on top of things! We receive letters from the home office that require our attention or to contact our agent on occasion. Majority of the time we have already received a phone call from Tracy letting us know the issue has been resolved, or inquiring for additional information that is needed before we have even opened the letter. I have been with State Farm for 16 years and she if by far the best agent I have ever had! I highly recommend her to all of my friends and family."
We responded:
"Thank you Brandi for the awesome review. My customers are always my priority!"
Profile photo of Amy Jenkins

Amy Jenkins

August 6, 2022

1  out of  5
rating by Amy Jenkins
"Terrible agent! She will not return calls or communicate with with anyone! If you think about going with agency, I highly recommend you don’t! Worst agent ever!"
Profile photo of Robert Nunez

Robert Nunez

August 6, 2022

1  out of  5
rating by Robert Nunez
"Very poor service. Not professional at all. Call her and she wasn't able to assist in the reason for policy failure.
Been a loyal customer for over 30 years.
Will not recommend"
Profile photo of terry Lear

terry Lear

October 6, 2021

1  out of  5
rating by terry Lear
"outrageous prices"
Profile photo of Brandi Jefferis

Brandi Jefferis

September 16, 2020

5  out of  5
rating by Brandi Jefferis
"Great insurance company. Great rates and they treat you like family 👪"
Profile photo of Adele Brock

Adele Brock

July 7, 2020

5  out of  5
rating by Adele Brock
"Very friendly and extremely helpful."
Profile photo of Garry Anderson

Garry Anderson

January 3, 2020

5  out of  5
rating by Garry Anderson
"Great people"
Profile photo of Brandi Jefferis

Brandi Jefferis

December 30, 2019

5  out of  5
rating by Brandi Jefferis
"Always there when u need them. They take care of you. If you are thinking of insurance they are your 1st and only call"
Profile photo of Jennifer Fullerton

Jennifer Fullerton

December 13, 2019

5  out of  5
rating by Jennifer Fullerton
"They're very nice"
Profile photo of Ronda Bowne

Ronda Bowne

October 29, 2019

5  out of  5
rating by Ronda Bowne
"Extremely helpful and very nice people."