State Farm® Insurance Agent Tracy Muir
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
pam green
June 17, 2026
"Always a great experience with Tracy Schweizer and Chad at Richmond State Farm."
Carrie Ferree
February 7, 2026
"Tracy’s response and attention to my issue was amazing. Couldn’t ask for a better agent!"
james freese
February 6, 2026
"GREAT SERVICE AND PRODUCT"
MIKE MILLER
October 28, 2025
"Fantastic customer service and very friendly. Tracy & Chad really care about their customers."
Ronn Pritchett
October 28, 2025
"Tracy has been our agent for years. She is always quick to respond to all our questions. Tracy is knowledgeable and always explains our options clearly. We are confident in her as our agent and thankful for her support. We highly recommend her!"
Marie Duvall
October 27, 2025
"Tracy is very reliable and thorough. She provided side-by-side quotes for my previous auto, home and life insurance providers and State Farm. She also found holes in our previous coverage that were preventing us from meeting our insurance coverages needs. She provided unbiased guidance and information throughout the process. It is refreshing to be with a company that provides an agent again. :)"
Katrina Smiley
October 9, 2025
"I've been a customer for State farm since 2003. Great service. Tracy's very nice and is there for me."
Melissa Thomas
April 3, 2025
"Has been a wonderful lady to work with!"
Paul Barnard (CAGEFIGHTER69)
March 22, 2024
"Chad always takes care of my needs."
Hogan Modirzadeh
March 31, 2023
"WORST EXPERIENCE with a State Farm agent. Never replied to any of my emails whenever I asked questions concerning my insurance policy and drive safe discounts. And she waited till after they auto drafted the months insurance cost from my account to cancel my policy with State Farm. So I lost money. If you can, go somewhere else. Much better auto insurance rates at progressive and they reply to emails."
Jazzy 8040
October 22, 2022
"I love Tracy and her deep love for Jazz. And oh by the way she’s an outstanding insurance agent."
Brandi Happe
August 16, 2022
"Tracy has saved us so much money and is always on top of things! We receive letters from the home office that require our attention or to contact our agent on occasion. Majority of the time we have already received a phone call from Tracy letting us know the issue has been resolved, or inquiring for additional information that is needed before we have even opened the letter. I have been with State Farm for 16 years and she if by far the best agent I have ever had! I highly recommend her to all of my friends and family."
Amy Jenkins
August 6, 2022
"Terrible agent! She will not return calls or communicate with with anyone! If you think about going with agency, I highly recommend you don’t! Worst agent ever!"
Robert Nunez
August 6, 2022
"Very poor service. Not professional at all. Call her and she wasn't able to assist in the reason for policy failure.
Been a loyal customer for over 30 years.
Will not recommend"
terry Lear
October 6, 2021
"outrageous prices"
Brandi Jefferis
September 16, 2020
"Great insurance company. Great rates and they treat you like family 👪"
Adele Brock
July 7, 2020
"Very friendly and extremely helpful."
Garry Anderson
January 3, 2020
"Great people"
Brandi Jefferis
December 30, 2019
"Always there when u need them. They take care of you. If you are thinking of insurance they are your 1st and only call"
Jennifer Fullerton
December 13, 2019
"They're very nice"
Ronda Bowne
October 29, 2019
"Extremely helpful and very nice people."
Andrea Long
August 10, 2019
"I love this insurance agency! The staff is very friendly and has always been wonderful to work with and we thank you Tracy, Chad, and Jessica! Highly recommend this agency, they also are licensed in Ohio!"
Eric Long
July 30, 2019
"The best insurance agent ever! I have personally been with state farm since I was 16 and of all the agents I have been with over the years Tracy and her staff, (Chad and Jessica) are by far the best I have EVER had. They handle all my insurance both personal and business auto insurance.
Even though me and my family moved to Ohio we loved this agency and the care they put into working for their clients we couldnt imagine going with anyone else! Tracy now insures 3 of my cars, 2 of my wife's and my 17 year old sons. Look no further for a fantastic agent that truly cares!
Last year I had a horrible experience while on a business trip in Arizona and the rental car agency had every intention to screw me over but thankfully Tracy, Chad, and Jessica ALL had my back and went to bat for me! Thank again guys and anyone that gave a negative review on this state farm agency has obviously never used them personally and seen the care and attention to detail they pay for each and every insured they have.
Cant thank you guys enough!! You are so appreciated all of you!!
Thank you,
Eric Long and Family"
Lynn
July 5, 2019
"Not one person answered the phone after my sister literally called 80 times."
Glenda Ausmuus
March 14, 2019
"Tracy is a nice lady but did not like her staff"